IT Infrastructure Innovation and Strategic Leadership

Throughout my career in IT, I have accumulated vast and varied experience in IT infrastructure, playing a pivotal role in shaping, managing, and innovating infrastructure systems across multiple high-impact settings. My journey reflects a commitment to excellence, continuous improvement, and a proactive approach to embracing and deploying cutting-edge technology solutions.

Foundation in Diverse IT Environments

My IT career began in earnest at Remedy Corporation, where I honed my skills in system administration while supporting the R&D and production teams. This foundational period was crucial for developing a deep understanding of complex IT systems, including the management of UNIX and Windows environments and leading campus consolidation projects that required intricate data center and lab constructions. At Remedy, we built an isolated infrastructure environment that not only shielded corporate systems from R&D efforts but also enhanced R&D productivity and protected vital intellectual property.

Transitioning to Melbourne IT

My responsibilities expanded at Melbourne IT, where I managed robust acquisition integration projects. This role involved overseeing data center relocations and SaaS application suite migrations, requiring meticulous planning and execution to ensure seamless transitions and uninterrupted service.

Innovative Solutions at Learning In Motion

As the CTO and Director of Information Technology at Learning In Motion, I was responsible for identifying technical opportunities and risks, which included the implementation of IT infrastructure to support the development of mobile applications and interactive eBooks for educational purposes. My role involved re-architecting the company’s networks and server infrastructure, significantly improving SaaS environment uptime and security for globally served customers. This position highlighted my ability to adapt and apply IT solutions in an educational technology environment, further diversifying my expertise.

Scaling New Heights at Intuitive

At Intuitive, my role evolved significantly, positioning me at the forefront of IT management for engineering, manufacturing, logistics, and remote site operations. I was involved in the entire spectrum of IT infrastructure, from upgrading call center software and managing desktop PC operating system upgrades to introducing and integrating Linux into the software R&D environment. These projects were critical not only for enhancing operational efficiency but also for ensuring the highest levels of security and system reliability.

Complex Project Management and Strategic Implementation

My infrastructure skills were further put to the test as I led complex IT infrastructure projects such as the Cloud Management Platform (CMP) consolidation at Intuitive, which involved the integration of AWS Org Consolidation, Linux Desktop Systems using Ubuntu, Kickstart, Ansible, and Landscape, as well as Cisco Unified CallManager (CUCM) and Hoteling software projects. Each project demanded a strategic approach, combining technical knowledge with rigorous stakeholder management to meet project timelines and objectives successfully.

A Leader in IT Infrastructure Transformation

In each role, I have not only managed IT systems but have also led transformative changes that have significantly improved the IT infrastructure landscape. My work at Intuitive includes managing sophisticated facility buildouts and retrofitting existing locations for new manufacturing areas, showcasing my ability to oversee large-scale infrastructure projects that align with corporate growth strategies.

Volunteer Work and Community Service

Beyond my professional accomplishments, my volunteer work as Director of IT at New Creation Church has allowed me to apply my IT infrastructure expertise in a community service context. I have been instrumental in streamlining church operations through improved IT systems, demonstrating my commitment to leveraging technology for the greater good.

Conclusion: A Proven Track Record of Excellence

Throughout my career, I have demonstrated a consistent ability to lead and innovate in the field of IT infrastructure. Whether it’s managing critical system upgrades, overseeing large-scale project implementations, or transforming IT environments, my approach is always strategic, proactive, and results-oriented. My extensive experience and dedication to advancing IT infrastructure set me apart as a leader ready to tackle the challenges of tomorrow’s IT landscapes.